Terms

1. Using this website

These terms apply when you use the Via Nova AI website. You may use the website for lawful purposes and to learn about our approach or send an enquiry. You must not interfere with the website, attempt unauthorised access, or use it in a way that could harm Via Nova AI or another person.

2. General information

Website content is provided for general information. It describes how Via Nova AI approaches operational problems, but it is not advice tailored to your business, a formal proposal, or a promise that a particular service or outcome will be available.

We take reasonable care to keep the website useful and accurate, but information may be incomplete, become outdated, or contain an error.

3. Enquiries and initial conversations

Submitting the enquiry form or having an initial conversation does not require you to buy anything and does not require Via Nova AI to undertake work. It is an opportunity to understand the situation at a high level and decide whether a next step makes sense.

4. Services are agreed separately

Via Nova AI only undertakes services after the relevant scope, deliverables, responsibilities and commercial terms have been agreed separately. Any agreement for paid work will govern that work and will take priority if it conflicts with these website terms.

5. No guaranteed outcome

Every business and operational problem is different. Via Nova AI does not guarantee that every problem can be solved or that a particular improvement, saving or business result will be achieved. Outcomes depend on the circumstances, available information, implementation and factors outside our control.

6. Website content and intellectual property

The Via Nova AI name, website design and original website content belong to Via Nova AI or are used with permission. You may view and use the website for your own lawful informational purposes. You may not copy, republish or commercially exploit website content without permission, except where allowed by law.

7. Third-party websites

If this website links to a third-party website, that website is operated independently. Via Nova AI is not responsible for its availability, content, privacy practices or security. A link does not necessarily mean that Via Nova AI endorses it.

8. Availability and responsibility

We may update, suspend or withdraw website content where reasonably necessary and cannot promise uninterrupted access. To the extent permitted by applicable law, Via Nova AI is not responsible for loss arising solely from reliance on general website content or from temporary website unavailability. Nothing in these terms excludes or limits any right or liability that cannot lawfully be excluded or limited.

9. South African law

These website terms are governed by the laws of South Africa.

10. Contact us

If you have a question about these terms, email hello@vianovaai.com.